Carers

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What does it really mean to wrap services around patients?

This free webinar will explore what it would look like if we put the patient at the centre, not as a policy ambition, but as a lived reality?
Why prioritising patient trust increases the value of using technology and data to improve research and care

This webinar will explore how organisations can partner with patients in the use of health data, placing trust and transparency at the heart of decision-making.
Patient Experience Survey: May 2026

This survey found that three quarters of people said delays negatively affected their quality of life.
The Patients Association responds to the NHS Modernisation Bill announced in the King's Speech

"The NHS Modernisation Bill contains real opportunities for patients, but also significant risks," says Rachel Power, Chief Executive.

Related

CQC State of Care report shows deteriorating experience for many patients

The Care Quality Commission’s annual assessment of the state of health and social care in England shows the health and care system is gridlocked and unable to operate effectively.

Most read

How to see your medical records in England

This page explains how to get copies of your medical records in England.
You and your dentist

This page is designed to give you more information about finding a dentist and using their services. It includes tips on how to prepare for an appointment, the charges you can expect and how to make a complaint.
Next of kin

Your medical next of kin is someone you nominate to receive information about your medical care.
Making a complaint about health and/or social care services

Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers guidance on how to make a complaint.
Call our free helpline - 0800 345 7115

Need information on health or social care? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).
Getting a second opinion

As a patient you may wish to ask for a second opinion to confirm diagnoses, explore treatment options, or just for your peace of mind. Here’s how to get one and things to think about before you ask for a second opinion.
Long-term conditions

About 25 million people in England have a long-term condition. A long-term condition is an illness that cannot be cured. It can usually be controlled with medicines or other treatments.
Our purpose

We believe that everyone should have access to the best healthcare when they need it most.
How to have a good GP appointment

This page is to help you make the most of your GP appointment. It includes tips on how to prepare, what to ask and how to remember the information given to you.
Job vacancies

Discover what it's like working for the Patients Association and find out about current opportunities.

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Become a member of the Patients Association

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