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  • Communications toolkit for people working in areas of deprivation

    Communications toolkit for people working in areas of deprivation

    This toolkit, developed by NHS England, is designed for communications and engagement professionals and others across the NHS with a responsibility for communicating to and engaging with people in the most deprived areas. Read more

  • What else can I do to support my campaign

    What else can I do to support my campaign

    Your campaign is going well, but you want to give it an extra push. This page has some ideas for getting your campaign more attention. Read more

  • How to start a campaign

    How to start a campaign

    If there's an issue in your area that concerns you and you want to take action but aren't sure how to get started, the hints and tips on this page will help. Read more

  • How does the NHS in England work?

    How does the NHS in England work?

    The NHS in England underwent a big organisational change in 2022, to bring secondary and primary care, mental and community health, and social care closer together. Learn more. Read more

  • Communications toolkit for people working in areas of deprivation
  • What else can I do to support my campaign
  • How to start a campaign
  • How does the NHS in England work?
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  2. Other resources

Other resources

We've created resources with Patient Voices Matter, our lived experience advisory panel.

You can download these and use them for free.

Healthcare jargon buster dictionary

Healthcare jargon buster dictionary

We have put together a jargon buster dictionary designed to give straight forward explanations for many healthcare terms. Read more

Published: 27th July, 2022

Updated: 16th July, 2025

Author: Maya Anaokar

Communications toolkit for people working in areas of deprivation

Communications toolkit for people working in areas of deprivation

This toolkit, developed by NHS England, is designed for communications and engagement professionals and others across the NHS with a responsibility for communicating to and engaging with people in the most deprived areas. Read more

Published: 18th July, 2023

Updated: 31st May, 2024

Author: Maya Anaokar

How does the NHS in England work?

How does the NHS in England work?

The NHS in England underwent a big organisational change in 2022, to bring secondary and primary care, mental and community health, and social care closer together. Learn more. Read more

Published: 12th October, 2022

Updated: 12th March, 2024

Author: Maya Anaokar

How to write to your MP

How to write to your MP

Getting in touch with your MP is a great way to let them know about your concerns and any campaign you’re running. Read more

Published: 12th October, 2022

Updated: 9th January, 2024

Author: Maya Anaokar

What else can I do to support my campaign

What else can I do to support my campaign

Your campaign is going well, but you want to give it an extra push. This page has some ideas for getting your campaign more attention. Read more

Published: 12th October, 2022

Author: Maya Anaokar

How to start a campaign

How to start a campaign

If there's an issue in your area that concerns you and you want to take action but aren't sure how to get started, the hints and tips on this page will help. Read more

Published: 12th October, 2022

Author: Maya Anaokar

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Latest

  • What does it really mean to wrap services around patients?

    What does it really mean to wrap services around patients?

    This free webinar will explore what it would look like if we put the patient at the centre, not as a policy ambition, but as a lived reality?

  • Why prioritising patient trust increases the value of using technology and data to improve research and care

    Why prioritising patient trust increases the value of using technology and data to improve research and care

    This webinar will explore how organisations can partner with patients in the use of health data, placing trust and transparency at the heart of decision-making.

  • Patient Experience Survey: May 2026

    Patient Experience Survey: May 2026

    This survey found that three quarters of people said delays negatively affected their quality of life.

  • The Patients Association responds to the NHS Modernisation Bill announced in the King's Speech

    The Patients Association responds to the NHS Modernisation Bill announced in the King's Speech

    "The NHS Modernisation Bill contains real opportunities for patients, but also significant risks," says Rachel Power, Chief Executive.

Most read

  • How to see your medical records in England

    How to see your medical records in England

    This page explains how to get copies of your medical records in England.

  • You and your dentist

    You and your dentist

    This page is designed to give you more information about finding a dentist and using their services. It includes tips on how to prepare for an appointment, the charges you can expect and how to make a complaint.

  • Next of kin

    Next of kin

    Your medical next of kin is someone you nominate to receive information about your medical care.

  • Making a complaint about health and/or social care services

    Making a complaint about health and/or social care services

    Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers guidance on how to make a complaint.

  • Call our free helpline - 0800 345 7115

    Call our free helpline - 0800 345 7115

    Need information on health or social care? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

  • Getting a second opinion

    Getting a second opinion

    As a patient you may wish to ask for a second opinion to confirm diagnoses, explore treatment options, or just for your peace of mind. Here’s how to get one and things to think about before you ask for a second opinion.

  • Long-term conditions

    Long-term conditions

    About 25 million people in England have a long-term condition. A long-term condition is an illness that cannot be cured. It can usually be controlled with medicines or other treatments.

  • Our purpose

    Our purpose

    We believe that everyone should have access to the best healthcare when they need it most.

  • How to have a good GP appointment

    How to have a good GP appointment

    This page is to help you make the most of your GP appointment. It includes tips on how to prepare, what to ask and how to remember the information given to you.

  • Job vacancies

    Job vacancies

    Discover what it's like working for the Patients Association and find out about current opportunities.

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Become a member of the Patients Association

Become a member of the Patients Association

Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say. Read more

Published: 26th March, 2026

Updated: 21st May, 2026

Author: Anonymised User

Accessibility

Accessibility

Read our policy on accessibility for our site Read more

Published: 27th March, 2026

Author:

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© The Patients Association 2026. All Rights Reserved. The Patients Association is a registered charity in England and Wales (1006733). A company limited by guarantee. Registered company in England and Wales (02620761)

Registered Address: 32 Byron Road, Attn. the Patients Association, Aspire Ltd, Harrow, Middlesex, England, HA2 0HY.

           

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