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  1. Get help
  2. Where to go for more information

Where to go for more information

What is NHS continuing healthcare and who is eligible?

What is NHS continuing healthcare and who is eligible?

This page explains what NHS continuing healthcare is, who it is designed for and how the assessment works. Read more

Published: 9th December, 2025

Updated: 28th January, 2026

Author: Emma Sheffield

Your equality and human rights in the health and social care sector

Your equality and human rights in the health and social care sector

The Equality Advisory Support Service Helpline (EASS) supports individuals who have experienced discrimination or want to understand their human rights. Read more

Published: 24th April, 2023

Updated: 25th September, 2025

Author: Maya Anaokar

Help with health costs

Help with health costs

If you have a low income, you may be able to get help with NHS costs. This article signposts you to where you can get more information. Read more

Published: 15th May, 2024

Updated: 25th September, 2025

Author: Maya Anaokar

Share For Better Care - empowering patients to improve health and social care through feedback

Share For Better Care - empowering patients to improve health and social care through feedback

Patients' experiences can provide vital lessons for the health and care sector, helping it understand what is working and what needs improvement. This webinar explores this topic. Read more

Published: 7th November, 2024

Updated: 30th July, 2025

Author: Sarah Tilsed

What to do if you’re unhappy about care you or a loved one has received

Solicitors Josh Hughes and Chris James from law firm Bolt Burdon Kemp joined us to deliver tips and insights on how to complain about care you're not happy with. Read more

Published: 27th October, 2023

Updated: 30th July, 2025

Author: Maya Anaokar

What is next of kin?

If you’ve ever wondered what ‘next of kin’ is, or a 'best interests' decision, this webinar explains them. Thanks to solicitors Amy Chater and Anna Moore for sharing their knowledge. Read more

Published: 7th November, 2023

Updated: 30th July, 2025

Author: Maya Anaokar

Information for patients thinking about using private healthcare

Information for patients thinking about using private healthcare

If you are considering private care, maybe for the first time, we have worked with the Independent Healthcare Providers Network to create information to help you understand how to access and pay for private healthcare. Read more

Published: 11th March, 2022

Updated: 28th August, 2024

Author: Maya Anaokar

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Latest

  • What does it really mean to wrap services around patients?

    What does it really mean to wrap services around patients?

    This free webinar will explore what it would look like if we put the patient at the centre, not as a policy ambition, but as a lived reality?

  • Why prioritising patient trust increases the value of using technology and data to improve research and care

    Why prioritising patient trust increases the value of using technology and data to improve research and care

    This webinar will explore how organisations can partner with patients in the use of health data, placing trust and transparency at the heart of decision-making.

  • Patient Experience Survey: May 2026

    Patient Experience Survey: May 2026

    This survey found that three quarters of people said delays negatively affected their quality of life.

  • The Patients Association responds to the NHS Modernisation Bill announced in the King's Speech

    The Patients Association responds to the NHS Modernisation Bill announced in the King's Speech

    "The NHS Modernisation Bill contains real opportunities for patients, but also significant risks," says Rachel Power, Chief Executive.

Most read

  • How to see your medical records in England

    How to see your medical records in England

    This page explains how to get copies of your medical records in England.

  • You and your dentist

    You and your dentist

    This page is designed to give you more information about finding a dentist and using their services. It includes tips on how to prepare for an appointment, the charges you can expect and how to make a complaint.

  • Next of kin

    Next of kin

    Your medical next of kin is someone you nominate to receive information about your medical care.

  • Making a complaint about health and/or social care services

    Making a complaint about health and/or social care services

    Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers guidance on how to make a complaint.

  • Call our free helpline - 0800 345 7115

    Call our free helpline - 0800 345 7115

    Need information on health or social care? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

  • Getting a second opinion

    Getting a second opinion

    As a patient you may wish to ask for a second opinion to confirm diagnoses, explore treatment options, or just for your peace of mind. Here’s how to get one and things to think about before you ask for a second opinion.

  • Long-term conditions

    Long-term conditions

    About 25 million people in England have a long-term condition. A long-term condition is an illness that cannot be cured. It can usually be controlled with medicines or other treatments.

  • Our purpose

    Our purpose

    We believe that everyone should have access to the best healthcare when they need it most.

  • How to have a good GP appointment

    How to have a good GP appointment

    This page is to help you make the most of your GP appointment. It includes tips on how to prepare, what to ask and how to remember the information given to you.

  • Job vacancies

    Job vacancies

    Discover what it's like working for the Patients Association and find out about current opportunities.

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Become a member of the Patients Association

Become a member of the Patients Association

Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say. Read more

Published: 26th March, 2026

Updated: 21st May, 2026

Author: Anonymised User

Accessibility

Accessibility

Read our policy on accessibility for our site Read more

Published: 27th March, 2026

Author:

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© The Patients Association 2026. All Rights Reserved. The Patients Association is a registered charity in England and Wales (1006733). A company limited by guarantee. Registered company in England and Wales (02620761)

Registered Address: 32 Byron Road, Attn. the Patients Association, Aspire Ltd, Harrow, Middlesex, England, HA2 0HY.

           

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