This event was a candid conversation with Sir Julian Hartley, Chief Executive of the Care Quality Commission (CQC), where he shared his vision for rebuilding a trusted approach to regulation. Sir Julian reflected on the challenges ahead and the opportunity for change and to restore confidence.

Hosted by Rachel Power, Chief Executive of the Patients Association, this webinar offered a unique chance to hear directly from Sir Julian about his approach to leadership, transparency, and driving improvement.

We also had many additional questions submitted to the Q&A during the session - with over 200 of you watching live unfortunately we didn't have time to answer them all. We'll post a summary of the questions and our answers on the webpage in due course.

It took place ahead of our Patient Partnership Week (30th June - 4th July 2025), a week dedicated to highlighting the importance of shared decision-making and championing patient power and agency.