Weekdays 09:30 - 17:00
This webinar explored the reasons why patients might miss their health appointments, from practical barriers to emotional and systemic factors that can make healthcare feel out of reach. Read more
This Patient Partnership Week 2025 session focused on a bold new vision for reforming outpatient services in the NHS over the next decade. Read more
Watch the recording to explore what meaningful patient agency looks like in practice, drawing on real-life insights from our helpline and focus groups. Read more
Watch the recording to hear from NHS England's Chief Executive, Sir Jim Mackey, on what real partnership with patients and communities could look like in this next chapter for the NHS. Read more
This Patient Partnership Week webinar explored how putting patient voices at the heart of healthcare campaigns leads to stronger messaging, better engagement, and meaningful change. Read more
The Patients Association held its annual general meeting on 16th June 2025. Read more
This Patient Partnership Week 2025 session looked at inclusive design, accessibility, and patient involvement in technology development to ensure innovation truly serves everyone. Read more
This Patient Partnership Week 2025 session looked at barriers faced by patients in accessing healthcare and shows ways to make services fairer for everyone. Read more
Hosted by Rachel Power, Chief Executive of the Patients Association, this webinar offered a unique chance to hear directly from Sir Julian about his approach to leadership, transparency, and driving improvement. Read more
Join our Chief Executive Rachel Power, in a fireside chat with Dr Rageshri Dhairyawan, as they discuss the importance of engaged listening and its place in the future of healthcare. Read more
If you missed our event, Online access to GP health records – what’s in it for patients? you can watch a recording of the webinar and also download the presentations. Read more
Patients' experiences can provide vital lessons for the health and care sector, helping it understand what is working and what needs improvement. This webinar explores this topic. Read more
Poor communication between the health system and patients is a big issue for many patients. Our panel discussed some of the problems and what the solutions could be. Read more
Why aren't patients always treated as equals in their own care? We looked at the reasons why, in this webinar during Patient Partnership Week 2024. Read more
Concerns about privacy and safety of patient data were highlighted in the last of our Patient Partnership Week webinars for 2024, with Rebecca Llewellyn from NHS England and patients Sandra Rennie and Amin Islam. Read more
Why do some patients experience barriers to receiving the healthcare they need? Our webinar panel identified some of the barriers and how to overcome them. Read more
2024's Patient Partnership Week began with shared decision making. Watch this video for an excellent overview of how patients and professionals can make decisions together. Read more
The Patient Safety Commissioner, Dr Henrietta Hughes, joined us for Patient Partnership Week. Read more
Shared decision making is an important way for patients and healthcare professionals to work in partnership. In this webinar, our Trustees Julie Thallon and Prof Alf Collins discuss how to make it happen. Read more
The Patient Experience of Diagnostics report showed that patients view diagnostics as a fundamental part of the NHS and one that should be prioritised over the coming years. This webinar explored the report's findings and considered the report's recommendations on how to improve diagnostic services. Read more
Pharmacy First is part of the changes introduced in primary care to improve patients' access to health services. In this webinar, we heard what the service offers, how patients can access Pharmacy First and what they can expect. Read more
The fourth and last webinar in our series with NHS England exploring changes in primary care, this time looking at digital access to services. Read more
We were delighted Dr Henrietta Hughes, the Patient Safety Commissioner for England, joined us for Patient Partnership Week 2023. Read more