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Our survey before the general election gave patients the chance to share their experiences and tell us what the new Government’s priorities for healthcare need to be. Read more
Patient choice and experience of diagnostic services varies across England and is worse for patients experiencing health inequalities. Time for joined up and integrated working, and a patient partnership approach to improve patient experience for all. Read more
Patients, service users, and family carers worked with us to help NHS England improve resources on promoting good mealtime practices in hospitals. Read more
Health and care professionals’ ability to communicate in English is important for patients’ experience of care and to work in partnership with those caring for them. Read more
Patients Association reports cover a range of topics across health and social care.
Through listening to patients, their families and the professionals caring for them, we address issues around access to services, patient engagement, quality of care and patient safety.
Our focus is on improving patient experience, and recommendations in our reports help to form the basis of our future campaigns.
Older reports not published on this website are available on request from [email protected], where we still hold them. Please note that the Patients Association's archives up to c.1996 are held by the Wellcome Collection.
This survey found that three quarters of people said delays negatively affected their quality of life. Read more
This report presents the findings of a project to develop a toolkit to improve shared decision-making in the care pathway for chronic angina treated with planned coronary angioplasty (heart stents). Read more
This project aimed to explore why patients turn to unregulated online channels, the role of social media and targeted advertising, the risks patients face, and what public awareness activity could better support people to stay safe. Read more
The Patients Association and the Royal College of GPs have launched a joint report calling for the NHS to be easier to navigate - as well as improving access to GP care and continuity. Read more
Our response to the MHRA’s call for evidence on regulating AI in healthcare, based on a UK-wide patient survey. Read more
The report concludes that while fair reward, recognition, and remuneration is vital for meaningful patient engagement, they represent only one part of a broader approach that is needed. Read more
The independent Leng Review funded to the Patients Association to deliver this project to help ensure that it’s work and recommendations are informed by the views and experiences of patients and carers. Read more
This report explores one of the most persistent challenges patients face: poor care coordination. Read more
The Patients Association and the Royal College of Physicians (RCP) have published a joint report setting out a bold new vision for reforming outpatient services in the NHS over the next decade. Read more
Rachel Power, Tara Donnelly and Prof Alf Collins on transforming care for those living with long-term conditions through technology-enabled support. Read more
This report focuses on patients with blood disorders and/or cancer who experience health inequalities and what can be done to improve health equity. Read more
Read our organisational submission to the Government's 10-Year Health Plan consultation. Read more